No matter the level of our conversational competence or confidence, we all put pressure on ourselves for our conversations to go well, with a sense of personal failure when they don’t. It’s not just that we are struggling to navigate difficult conversations, or that our social skills have begun to atrophy thanks to technology and remote work and learning. Even in easy conversations, we are missing abundant opportunities to connect—to be known, heard, delighted, and loved, and to do the same for others. In this insightful keynote, immediately useful for any organisation or group, Alison Wood Brooks takes you inside the science of conversation. Sparking creativity, navigating conflict, helping us be more inclusive, the right conversation skills just might be the key to leading a more purposeful life. 

 Upon completion of this session, attendees should be able to:

 ●  Develop greater self-awareness and confidence in navigating meaningful and productive conversations.

●  Integrate key insights from the science of conversation to foster stronger relationships and purposeful communication within their teams and organisations.

●  Identify the psychological and behavioural principles that influence conversational success and connection. 

Restorative dentistry is expanding its limits and evolving every day. Excellence will only predictably be achieved through a systematic approach based on the best available scientific evidence. The use of practical and effective workflows provides quality control and effective information management, ensuring each critical point is checked and documented in the treatment plan. This programme aims to discuss the essential aesthetic aspects to be addressed during the anamnesis and clinical examination. The patient’s wishes and expectations should be made clear during the initial conversation so they can be rigorously investigated during the clinical examination. All information collected should be correlated with functional, structural and biological findings so the diagnosis, indications and limitations of the treatment can be accurately discussed with the patient. 

 Upon completion of this session, attendees should be able to:

●  Identify critical aesthetic aspects that need to be considered during the anamnesis and clinical examination. 

●  Introduce a systematic approach to consistently analyse data gathered and insert them into the treatment plan. 

●  Negotiate conflicts between the ideal aesthetic design versus biological, structural and functional needs.

Diagnosis transcends all disciplines, and when applied correctly leads to the most likely conclusion for any given set of pre-existing circumstances. When those circumstances suggest pulpal or periapical disease, the choice to retain or replace a tooth will lie within its perceived prognosis. An algorithmic protocol exists that distils endodontic decision making down to its finite elements. By applying the best methods of reason drawn from scientific literature, systematic pathways will guide the clinician through a step-by-step thought process designed to simplify diagnosis and case selection. 

It is the patient’s responsibility to make a definite treatment decision; it is the doctor’s duty to provide the necessary and candid information required to make that decision. A rational framework has been developed, with attention focused on the fundamentals that influence the decision-making attitudes of the treating clinician. The adoption and application of this framework can significantly improve the clinician’s ability to make sound clinical judgements and more confident recommendations when faced with the choice to treat or extract pulpally compromised teeth.

 Upon completion of this session, attendees should be able to:

●  Become more familiar with the concept of endodontic, scenario-driven decision making. 

●  Understand how specific systems and protocols can be used to cultivate accurate diagnoses and prognoses for endodontically involved teeth.

This workshop will teach you how to identify the four patient personality types and tailor your case presentations to each one effectively. You’ll also learn a structured treatment presentation framework designed to build trust, communicate treatment plans clearly, and guide patients towards confident decisions, without ever feeling like you’re “selling”.

-Build Rapport & Trust with Confidence: Understand the neuroscience of trust and apply practical techniques to establish a strong rapport from the very first patient interaction. -Identify and Adapt to the Four Patient Personality Types: Learn the different personality preferences and how to tailor your communication to meet their specific needs, increasing patient confidence and engagement. -Implement a Clear Treatment Presentation Structure: Learn a consistent, repeatable framework to communicate treatment plans clearly and support confident patient decision-making. -Increase Treatment Acceptance: Develop the skills to conclude accepted treatment plans that result in appointments secured in your diary.

Dentists are faced with clinical challenges that seem difficult to resolve. By default, they resort to conventional thinking in solving everyday treatment dilemmas. In many cases, if clinicians can think beyond their comfort zone, they can find solutions to achieve predictable, aesthetic and sustainable treatment outcomes. During this session, Dr Margeas will present two treatment-planning challenges for the audience to assess. In roundtable format, participants will be asked to creatively consider possible solutions that would be out of the ordinary. 

 Upon completion of this session, attendees should be able to:

●  Treat complicated, localised restorative challenges more predictably.

●  Think critically in non-conventional ways to solve difficult restorative area-specific dilemmas.

This programme offers a comprehensive yet simplified approach to managing immediate implants in the aesthetic zone, focusing on predictable outcomes from surgical to restorative stages. Attendees will explore essential protocols and strategies for achieving optimal aesthetics and function. Emphasis will be placed on surgical techniques, implant positioning, soft tissue management, and prosthetic workflows that enhance outcomes and patient satisfaction. Through cases and step-by-step guidance, participants will develop practical decision-making skills to impact their clinical outcomes and improve interdisciplinary collaboration .

 Upon completion of this session, attendees should be able to:

 ●  Describe the key surgical and prosthetic principles essential for successful immediate implant placement in the aesthetic zone.

●  Implement a step-by-step approach for soft tissue management and restorative workflows to achieve predictable aesthetic outcomes. 

Tooth wear is one of the most under-managed conditions in contemporary dentistry – not because dentists lack skill, but because the frameworks for treatment may have been absent from undergraduate curricula and postgraduate education alike. This day changes that.

Rooted in the philosophy that great dentistry begins with great analysis, the Masterclass integrates smile analysis, functional evaluation, aetiology, digital planning, orthodontic considerations, and restorative sequencing into a single coherent system. Delegates will leave with the ability to see worn dentitions clearly, communicate findings confidently, and treat with a framework.

Drawing on decades of complex restorative experience, Dr Shepperson presents a framework that is both scientifically rigorous and immediately applicable in everyday practice – whether managing mild wear in a 35-year-old or planning full-arch rehabilitation. Case studies will be woven throughout, with video demonstrations of digital workflows and monitoring protocols.

LEARNING OBJECTIVES

By the end of this Masterclass, delegates will be able to:

• Recognise and classify tooth wear confidently, including its severity and clinical significance
• Apply a structured assessment framework that answers: when to monitor, when to intervene, and why
• Identify the aetiological drivers in individual patients and address them as part of treatment planning
• Conduct a Smile Analysis evaluation and integrate facial, dental, and soft tissue findings into treatment goals
• Perform functional evaluation of the occlusion, including vertical dimension assessment and articulatory considerations
• Use digital tools for treatment simulation, patient communication, and prosthetic design
• Understand the role of orthodontics in the worn dentition and when to refer or co-treat

This groundbreaking session reveals the hidden inflammatory pathways that connect airway dysfunction, oral biofilm imbalance, and vascular inflammation. Participants will learn how sleep-disordered breathing and nitric oxide depletion fuel oral and gut dysbiosis, contributing to elevated systemic biomarkers. Participants will learn to use the integrative framework “Three Screens, One Story” — Sleep • Saliva • Systemic.

The interactive diagnostic model used to connect dental and medical inflammation. Clinicians will discover how to overlay medical and dental data to predict, prevent, and personalise care. By understanding how the airway, oral, and vascular systems interconnect, participants will walk away with an understanding of the oral-systemic connection through testing data.

 Upon completion of this session, attendees should be able to:

 ●  Identify the link between sleep-disordered breathing, nitric oxide depletion, and resulting shifts in the oral microbiome.

●  Interpret salivary diagnostic results by recognising the roles of specific bacterial, yeast, and viral species in inflammatory and systemic disease progression.

●  Analyse inflammatory blood biomarkers from MPO, Lp-PLA₂, ADMA, and Glucose levels as they correlate to dentistry.

The dentist holds many keys to creating beautiful lips. But how does dentistry affect the lips in positive ways? If treated properly, teeth support lip fullness and projection, they define lip curl and vermillion exposure, and they create effortless lip movement and expression. To accomplish this, the dentist must understand how the teeth influence the lips in large and small, but very significant ways. In this presentation, Dr Gunson will discuss what is necessary to integrate treatment plans with full, beautiful lips as part of the result.

 Upon completion of this session, attendees should be able to:

●  Identify how restorative aesthetic dentistry, orthodontics and cosmetic procedures can enhance lip aesthetics.

●  Communicate lip-related treatment goals to all interdisciplinary team members to achieve beautiful lips.